Your Health Records

Your Health Records Are Safe With Us

We need information about you, your medical history and who else, apart from your family, is responsible for your care, for example Social Services, or other care providers. We record the information in your health record. This could be a paper record or an electronic one. These records are kept confidential in a safe place. We keep this information to help us provide you with proper care and treatment. We sometimes share your information with other people involved with your care, so that we can all work together for your benefit. However, sometimes the law requires us to pass on certain information, eg births, deaths, communicable diseases and certain issues under the Mental Health Act 1983.

We also use information for the following purposes:

  • To manage, plan and improve NHS services
  • To assist with training and teaching of health care professionals
  • To assist with health research

If you suffer with an allergy, information on medication and recent prescriptions is available to NHS providers who are able to view your summary care record (SCR).

If you wish to have extra information added to our SCR to help healthcare professionals care for you in an emergency situation (eg if you suffer from diabetes, asthma or heart problems) then please discuss the matter with your GP.

We will only give information to your relatives, carers or friends with your written consent.

Everyone working for the NHS has a legal duty to keep information about you confidential. We keep your information safe at all times, in accordance with the Data Protection Act 1998. Anyone who receives information from us is also under a legal duty to keep it confidential. Only if we become aware of information to suggest that there is a serious risk to a patient or another person are we obliged to pass it on. We will always try to discuss this with you first, but it can be done without consent if necessary.


Access your Medical Records Online 

You can access your medical records online. 

To use the Patient Access service, you will need to register with the Online Patient Access service. Once your registration account is created you will need to come into the surgery with your passport or driving licence so that your account can be activated. Failure to do so will not give you access to these rescources.

Please download and complete the Practice Access Activation form here and bring this, along with your ID to the reception desk.

The forms can also be found in the Reception Foyer near the Information board. 

Your Neighbourhood Professionals. Just a Click Away! H F T Gough & Co Ltd W Fare Ltd Pharmacy
1 Castle Meadows, Whitehaven, Cumbria, CA28 7RG
  • Telephone 01946 692241
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! H F T Gough & Co Ltd W Fare Ltd Pharmacy
Back to top