The cards for the Open Access/Walk-in Service are now available from 8.00 am. Please note the Service is operational from 9.00 - 10.00 am (Mon to Fri excluding Bank Holidays) and is for URGENT problems which cannot wait until the next available pre-bookable appointment.
It has been noted that several patients are collecting cards at 8.00 am and leaving the building which presents a health and safety risk. In the event of a fire, the staff would be at risk searching for patients who cannot be accounted for.
If you take a card you MUST REMAIN IN THE BUILDING until your number is called.
This service will be monitored over the coming months from a Health and Safety Risk and we may have to withdraw the Open Access/Walk-in Service if this risk deems to be high.
Thank you for your assistance with the above.